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Privacy Statement


RKAI Tech Solutions Inc. – Privacy Statement

Effective Date: July 22, 2025

At RKAI Tech Solutions Inc., we are committed to protecting your privacy and ensuring the responsible handling of your personal information. This Privacy Statement explains how we collect, use, share, and protect your information when you interact with our website, platforms, products, and services, including CortexCatalyst™.

1. Our Commitment to Privacy

We believe in transparency and empowering you with control over your data. Our privacy practices are designed to protect your information while enabling us to deliver and improve our innovative AI-native solutions.

2. Personal Information We Collect

We collect various types of personal information to provide and enhance our services. This may include:

  • Information you provide directly:
    • Contact Information: Name, email address, phone number, organization name, and physical address when you inquire about our services, register for an account (e.g., for CortexCatalyst™), sign up for newsletters, or engage in contractual relationships.
    • Account Information: Credentials for accessing our platforms and services.
    • Communication Content: Information you provide when you communicate with us via email, phone, or our contact forms.
    • Demographic Information: Such as date of birth, only if relevant for specific services (e.g., age verification for educational platforms) and provided with your explicit consent.
    • Feedback and Support: Information shared during support interactions, bug reports, or product feedback.
  • Information collected automatically:
    • Usage Data: Information about how you use our website and platforms, including pages visited, features accessed, time spent, and interactions with our content.
    • Device Information: IP address, browser type, operating system, device identifiers, and network information.
    • Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons) to enhance Browse, personalize content, analyze website traffic, and understand user behavior.
      • Necessary Cookies: Essential for the website's basic functionality (e.g., remembering login status). These are always active and typically do not store personally identifiable data.
      • Functional Cookies: Enable enhanced functionality and personalization (e.g., remembering preferences).
      • Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
      • Performance Cookies: Used to improve website performance and user experience.
      • Advertisement Cookies: Used to deliver relevant advertisements to users.
      • Your consent is requested for non-necessary cookies. You can manage your cookie preferences through your browser settings.
  • Information from Third Parties:
    • We may receive information from third parties only with your explicit permission (e.g., integrated partners, educational institutions you are affiliated with for specific service delivery). We are not responsible for the privacy practices of external websites linked from our site.

3. How We Use Your Personal Information

We use the collected information for the following purposes:

  • To Provide and Manage Services: To deliver our AI-native platforms and services, including CortexCatalyst™, manage user accounts, fulfill contractual obligations, and provide technical support.
  • To Improve and Personalize: To understand how our services are used, analyze trends, develop new features, and personalize your experience on our website and platforms.
  • For Communication: To respond to your inquiries, send you important updates, newsletters, marketing communications about our products and services (which you can opt out of), and relevant information.
  • For Security and Protection: To ensure the IT security of our systems, protect against fraud, unauthorized access, and other malicious activities, and to safeguard our data and intellectual property.
  • For Research and Development: To conduct internal business intelligence, research into AI innovation, and for quality assurance.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Personal Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Trusted third-party vendors and partners who perform services on our behalf, such as data hosting, analytics, marketing, and customer support, under strict confidentiality agreements.
  • Business Partners: With your consent, we may share information with business partners for joint offerings or collaborations relevant to your interests.
  • Legal Requirements: When required by law, court order, or governmental regulation, or if we believe it's necessary to protect our rights, property, or safety, or that of our users or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes encryption, access controls, regular security audits, and employee training. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

7. Your Rights

You have certain rights regarding your personal information, which may include:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal information, subject to legal obligations.
  • Right to Object/Restrict Processing: Object to or request restriction of certain processing activities.
  • Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.
  • Right to Complain: Submit a complaint about our privacy practices to us or to a relevant data protection authority.

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. AI Models and Data

Our AI models, including those powering CortexCatalyst™, are designed and trained responsibly. Where applicable, they are trained on publicly available data or data that has been appropriately licensed, with safeguards in place to protect privacy and prevent unintended biases.

10. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated statement on our website and, if significant, through direct communication.

11. Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:

RKAI Tech Solutions Inc.

15 Lovell Drive, Plainsboro, NJ 08536, USA

Email: hello@rkaits.com (or info@rkaitech.com if you prefer a single point of contact)

Phone: +1 (732) 650-0403

*** End of Privacy Statement ***